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Cookie Policy

Last updated: 23 August 2026

This Cookie Policy explains how Astrosia Technologies LLP uses cookies and similar technologies on crm.astrosia.com and related Astrosia CRM pages. It should be read with our Privacy Policy (including the GDPR section) and Terms of Service.

When you first visit, we ask you to accept cookies. Essential cookies are required for the site to work. Analytics and attribution cookies are used only if you choose Accept all.

1. What are cookies?

Cookies are small text files stored on your device. We also use similar storage such as local session identifiers. They help the site remember you, keep checkout secure, and (if you accept) understand how the public site is used.

2. Your choices

The cookie banner lets you:

  • Accept all — essential cookies plus first-party analytics and campaign attribution (page views, buy-button clicks, WhatsApp / reseller return links).
  • Essential only — only cookies needed to run the site (login, checkout, security, currency or tenure preference). We will not run the public-site tracker.

You can change your choice later via Cookie settings in the footer. You may also delete cookies in your browser. Blocking essential cookies will sign you out and may prevent purchase.

3. Cookies we use

3.1 Essential (always on)

  • Session cookie — keeps you signed in to My Account, checkout, and reseller tools.
  • CSRF / security tokens — protect forms from cross-site request forgery and abuse.
  • Preference cookies — remember currency path, plan tenure, or similar UI choices where implemented.
  • Cookie-consent cookie (acr_consent) — stores whether you chose Accept all or Essential only, so we do not ask on every page.

These are necessary for a requested service. They do not require optional consent under typical EU cookie rules.

3.2 Analytics and attribution (only with Accept all)

  • acr_sid — a first-party session id for site-usage events.
  • acr_ref — remembers a campaign or WhatsApp return token (crm_ref or /t/{ref}) so a later purchase can be attributed to the right reseller or campaign. If you land on a campaign link, we may store this token so checkout still works; we do not send page-view analytics unless you chose Accept all.
  • Events sent to /api/track — page views and buy/pricing clicks on this website. These stay first-party; we do not sell them to ad networks.

4. What we do not use

On the core CRM marketing and checkout pages we do not deploy third-party advertising cookies, retargeting pixels, or sell cookie-derived profiles to ad networks.

5. Third-party cookies

If you use Google sign-in or pay with Razorpay, those providers may set cookies on their own domains under their policies. Embedded maps, video, or future integrations may set their own cookies; we will update this page if material third-party cookies are added to our pages.

Channel apps you connect inside the CRM (WhatsApp, email, SIP, AI providers) are governed by those providers’ terms, not by this website cookie banner.

6. Legal bases

Essential cookies: contract performance and legitimate interest in running a secure site. Analytics cookies: consent, which you give by choosing Accept all. See the Privacy Policy for GDPR and Indian DPDP details, including that Service data is handled by Astrosia Technologies LLP, may be shared with ASTROSIA (Prop), and is hosted in India unless an enterprise region is agreed.

7. Retention

Session cookies expire when you close the browser or after inactivity. Consent and attribution cookies are typically kept up to 90 days, or until you clear them or change Cookie settings.

8. Changes

We may update this Cookie Policy. The “Last updated” date will change when we do. Material changes may also appear in the banner or Privacy Policy.

9. Contact

support@astrosia.com · Contact

Astrosia CRM

A sales CRM built around the conversation. Leads, WhatsApp, calling, and automation in one workspace. Built by Astrosia Technologies.

  • support@astrosia.com
  • +91 80696 45402 · India
  • +1 415 417 1659 · US

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