This page exists so Razorpay and customers have a clear delivery record. Astrosia CRM is a digital software-as-a-service product. We do not ship physical goods. There is no courier, no COD, and no shipping charge.
Merchant of record (Razorpay cutover). New purchases on this website on or after 23 August 2026 are billed by Astrosia Technologies LLP (GSTIN 19ACIFA5011F1ZQ) through Razorpay. Recurring charges for subscriptions that already had a Razorpay mandate on ASTROSIA (Prop) (GSTIN 19DWGPA8009C1ZT) continue on that Prop merchant until the mandate ends or you start a new checkout, which uses the LLP. Card and UPI statements show the merchant that collected that charge. GST tax invoices match the same merchant.
Your contract for new purchases is with the LLP.Everything is delivered electronically to the email used at checkout and to the Account associated with that email. Typical fulfilment is immediate after a successful Razorpay capture. If payment succeeds and access is not enabled, email support@astrosia.com with the Razorpay payment id.
The website is operated from India. You may buy from anywhere Razorpay accepts the payment, subject to the currency path shown at checkout (INR plus GST for India; USD export-of-services where offered).
If payment is captured but we cannot deliver access for a reason on our side, we will enable the Account or follow the Cancellation & Refund Policy. Cancellation of auto-renewal does not undo a captured charge.
Astrosia Technologies LLP · Corporate Center: Tech37, 1st Floor, Plot No. 2A, Electronic City 2nd Phase, Sy-No 37, Bangalore-560100, India.
